Application Process
Please fill out the form and a team member will reach back out to you once your application is reviewed. From there, prices and logistics will be discussed.
There is a $3000 yearly purchase requirement to remain an active wholesale customer.
WHOLESALE TERMS & CONDITIONS
THE ORDERING PROCESS Orders may be placed by email or via phone call.
E-mail: info@infinitehealthlabs.com
Phone (405) 332-4082 or (800) 872-0073
Order Confirmation: The Buyer will receive an order confirmation via e-mail before any product is shipped. By receiving the confirmation, the buyer agrees to receive the purchase order as confirmed.
MSRP/MAP Pricing: All Infinite Health Labs products have a suggested retail price (MSRP) and MAP pricing (lowest price you can sell product for). Retailers retain the right to charge above the MAP and MSRP; however, they may not charge less than the MAP price.
PAYMENT METHODS/INVOICING: We currently accept the following payment methods: Visa, MasterCard, American Express and Discover as well as online payment through Quickbooks or written check. Payment method is based on history and relationship with accounts; however, all new accounts will be charged 50% at the time of ordering and then the remaining amount at the time of shipment by credit card or online payment option until relationship is further established.
OVER DUE ACCOUNTS: Should terms be extended, accounts will be subject to an interest charge of 2% of the amount of the entire invoice beginning 30 days after the invoice is due and increasing by 2% every 15 days thereafter. Terms will be reverted to pre-payment if account is overdue more than twice in a fiscal year. Infinite Health Labs retains the right to terminate any delivery or suspend further deliveries in the event the buyer’s financial condition becomes unsatisfactory. All shipping charges will be added to the invoice for each PO.
SHIPPING/HANDLING: We offer Free Shipping over $200 worth of product (some restrictions may apply). Our standard contracted shipping carrier is FedEx for wholesale orders. We use FedEx Ground shipping, unless the buyer specifies/requests another mode of shipping(additional charges may apply). Other carriers, such as the USPS or UPS can be used on request. The buyer is responsible for all shipping charges. Please note... we DO NOT add any additional "handling charge". You will be billed ONLY the actual shipping cost. Buyer is also responsible for added International shipping charges if faster turnaround time is requested. This charge varies due to product and is discussed upon ordering.
NOTICE OF DEFECTS/RETURNS: The Buyer must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 7 days after the receipt of merchandise. The Seller cannot be responsible for shortages when shipments are directed to a third party. It is the responsibility of Buyer to inspect upon receipt, that all merchandise delivered matches its order.
Shortages: In the event of a product shortage, Infinite Health Labs will give the Buyer the option to either have the missing product shipped to them at-once or to have the amount of the product credited to their account.
Damaged Products: In the event of damaged products, the Buyer is to take a picture of the product and e-mail it to one of our team members at info@infinitehealthlabs.com. As soon as the product is received, credit will be issued or we will send replacement product as reimbursement.
RETURNS: It is the responsibility of Buyer to inspect upon receipt that all merchandise delivered matches its order. All returns must be made within 7 days of receipt of goods. Returns will only be granted in the event of damaged or defective goods. All credit will be applied to future orders.
MERCHANTABILITY AND MISREPRESENTATIONS: Wholesale Account agrees that Infinite Health Labs makes no warranty, express or implied, as to the merchantability of Infinite Health Labs products. Wholesale Account also agrees that Infinite Health Labs is not liable for any misuse or misrepresentations of the goods by the Wholesale Account.